Privacy Policy

INFORMATIVA AI SENSI DEGLI ART. 13 E 14 – REGOLAMENTO UE 2016/679

Processing of personal data

This policy has been prepared to make known the privacy principles governing the use by Hotel Ardesia of data provided by customers, including data collected through this website. This page describes how the site is managed with regard to the processing of personal data of users who consult it. This is an information notice provided pursuant to Article 13 of Legislative Decree 196/2003 (hereinafter “Privacy Code”) and Article 13 of EU Regulation No. 2016/679 (hereinafter “GDPR 2016/679”), to those who interact with the Web services accessible by electronic means from the address: www.hotelardesia.com . This information is provided only for this website and not also for other websites that may be consulted by the user through links on this website. By visiting this website, you implicitly declare that you understand and accept the processing methods described in this privacy policy.

Data controller

The data controller is Hotel Ardesia, with fiscal domicile at Viale delle Rimembranze, 80 47924 Bellariva, Rimini (RN) contactable by phone 0541.389363, e-mail: info@hotelardesia.com. Business name: Gems Hotel sas di Guenda Mancini e C. with registered office in Viale delle Rimembranze, 80 47924 Bellariva, Rimini (RN). The same is Protection Officer (DPO).

Place of data processing

Processing related to the web services of this site takes place at server farms in Italy and Europe.
SH Web It is a web agency that guarantees GDPR compliance, located in San Marino, a Non-EU country that is in the process of transposing the European legislation on the processing of personal data, through the adoption of its own State legislation with the same guarantees provided by the GDPR itself.

Purpose of processing

Personal data provided by users who send requests for informational material or who subscribe to newsletters are used for the sole purpose of performing the requested service or performance. Such data may also be used for the pursuit of the following purposes: a) management of the relationship with the customer; b) performance of the company's own economic activity; c) other purposes related to the activity carried out by the company and connected to it (by way of example, improving the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.). If it is necessary to collect data that allows personal identification of the user in order to provide the latter with a certain service, the user is requested to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.

The processing will be carried out in automated and/or manual form, in compliance with the provisions of Article 32 of GDPR 2016/679 and Annex B of Legislative Decree 196/2003 (Articles 33-36 of the Code) on security measures, by specially appointed individuals and in compliance with the provisions of Article 29 GDPR 2016/ 679.

Please note that, in accordance with the principles of lawfulness, purpose limitation and data minimization, pursuant to Article 5 GDPR 2016/679, your personal data will be kept for the period of time deemed necessary to achieve the purposes for which they are collected and processed.

Pursuant to Articles 26 and 27 of Legislative Decree No. 196/2003 and Articles 9 and 10 of EU Regulation No. 2016/679, you may give, to Hotel Ardesia data qualifying as “special categories of personal data” and namely those data revealing “racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or sex life or sexual orientation of the person.” These categories of data may be processed only with your free and explicit consent.

Hotel Ardesia does not engage in any automated decision-making, including profiling, as referred to in Article 22(1) and (4) of EU Regulation No. 679/2016.

Direct Marketing

As specified above, we would like to provide you with information about new products, promotions, special offers, and other information that we think may be of interest to you. Where you have expressly authorized us to do so by ticking the appropriate flag, we may send you said information by mail and telephone, unless you have specified otherwise during registration. If, at any time, you wish us not to use your information for direct marketing purposes, you may notify us by contacting our customer service department by email at the following address info@hotelardesia.com and we will no longer send you any commercial communications. If you have intended to withhold consent to the processing of your data, you will never receive any commercial communication and the data you provide will be used only to respond to your request.

Types of data processed

Navigation Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the date and time of the request, the method used in submitting the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the user's operating system and computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its proper functioning, and are deleted immediately after processing. The data could be used, exclusively by the Judicial Authority to ascertain responsibility in case of hypothetical computer crimes against the site.

Data Voluntarily Provided by the User

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of the form, involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the missive by the customer.

Provision of Data

The user is free to provide personal data contained in the request forms or otherwise indicated in special sections of the website to request the sending of informative material or other communications. Failure to provide them does not result in the impossibility of obtaining what has been requested, even anonymously. Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.

Period of data retention

The data retention period is that necessary for the purposes arising from the requested services and for an additional period of 36 months. If the requested information is the subject of an online transaction, such data may be retained for economic and fiscal reporting purposes, for a period of 10 years. Regarding technical data managed by the site, such as cookies, the retention period is defined by the technical characteristics of the cookies themselves and specified in the “Site cookies” table.

Mode and Security of Processing

Your personal data will be processed by automated means for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
The processing of personal data is done through computer tools suitable to ensure the security and confidentiality of such data and in any case in compliance with the appropriate security measures as required by Article 32 GDPR, through the secure communication protocols with SSL encryption algorithms.

Rights of the data subject

Data subjects are entitled to the following rights under Articles 7 of Legislative Decree No. 196/2003 and 15 to 22 of EU Regulation No. 2016/679, and where concretely exercisable in relation to the purpose of processing for which your data is collected, you may at any time exercise the right to:

a) request confirmation of the existence or non-existence of their personal data;
b) obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be disclosed, and, when possible, the retention period;
c) obtain rectification and deletion of data;
d) obtain restriction of processing;
e) obtain portability of data, i.e., receive them from a data controller, in a structured, commonly used, machine-readable format, and transmit them to another data controller without hindrance;
f) object to the processing at any time and also in the case of processing for direct marketing purposes;
g) object to automated decision-making related to fixed individuals, including profiling;
h) to request from the data controller access to and rectification or erasure of personal data or restriction of processing concerning him or her or to object to its processing, as well as the right to data portability;
i) revoke consent at any time without affecting the lawfulness of the processing based on the consent given before revocation;
j) file a complaint with a supervisory authority.

You may exercise your rights by written request sent to Hotel Ardesia to the mailing address of the registered office or to the e-mail address info@hotelardesia.com.

Extended information on the use of cookies

Extended information on the use of cookies in accordance with the measure of the Guarantor of Privacy No. 229/2014, for those who interact with the web services of Hotel Ardesia, accessible from the addresses www.hotelardesia.com. The website of Hotel Ardesia uses cookies and similar technologies to ensure the proper functioning of procedures and improve the user experience of online applications. This document provides detailed information on the use of cookies and similar technologies, how they are used by Hotel Ardesia and how to manage them.

Cookies

Cookies are data created by a server that are stored in text files on the hard disk of your computer and allow the operation of this website, the use of a specific feature explicitly requested by the user or allow to improve the operation of this website, such as cookies that make navigation faster or that show the content of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session ones are not stored permanently on your computer and vanish when you close your browser. Persistent ones are used to personalize navigation according to the tool used by the user (computer, tablet, smartphone) as well as third-party cookies that are used to analyze site access (e.g. Google Analytics) and to allow users to share site content through social networks (FB) or email (Add This). These cookies, are stored permanently on your computer and have a variable duration.

The site specifically uses the following cookies:

Site Cookies

Google Analytics Cookies
Our site uses Google Analytics from Google, Inc, a service offers statistics to measure and analyze site performance through the use of Cookies. To view the privacy policy of the Google Analytics service, please visit the page http://www.google.com/intl/en/analytics/privacyoverview.html. For Google's privacy policy, we point out the following address. http://www.google.com/intl/it/privacy/privacy-policy.html.)
For further discussion. http://www.google.it/intl/it/policies/technologies/types/ and https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google Adwords & Google Remarketing Cookies
The website may use the Google Adwords program and Google Remarketing technology. Both are operated by Google Inc. The conversion tracking feature of AdWords also uses cookies. To help us track sales and other conversions, a cookie is added to a user's computer the moment that user clicks on an ad. This cookie lasts for 30 days and does not collect or track information that can personally identify a user. Users can disable Google's conversion tracking cookies in their Internet browser settings. In some cases, cookies can cause problems when logging in or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear your cache and delete the cookies saved for your Internet browser. Learn more about click here. https://www.google.es/intl/it/policies/privacy/. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in that can be found at the following url https://tools.google.com/dlpage/gaoptout.

Facebook Cookies
The site may use cookies from Facebook Inc. to monitor the performance of Facebook Ads campaigns and possible remarketing actions. Click here for more information regarding Facebook's use of cookies: https://www.facebook.com/help/cookies/

You can object to the recording of persistent cookies on your hard disk by configuring your web browser to disable cookies. Find out how to disable cookies in major browsers: Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be performed correctly.

This privacy policy may be modified periodically, and use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at. www.hotelardesia.com, constitutes the Privacy Policy of this website and will be subject to updates from time to time published and bearing the date of update.

Updated May 1st 2025